Cisco Ucs Resolve Slot Issue

| 07-03-2021
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Contents

Blade Server Management

Take a moment to read the slot Mismatch message and click the here hyperlink under the Situation section. Click Yes to re-acknowledge this slot and OK to confirm acknowledgement and OK again to close the Resolve Slot Issue window. This will re-acknowledge this server as being in this slot.

You can manage and monitor all blade servers in a Cisco UCS instance through Cisco UCS Manager. Some blade server management tasks, such as changes to the power state, can be performed from the server and service profile.

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The remaining management tasks can only be performed on the server.

If a blade server slot in a chassis is empty, Cisco UCS Manager provides information, errors, and faults for that slot. You can also reacknowledge the slot to resolve server mismatch errors and to have Cisco UCS Manager rediscover the blade server in the slot.

Booting Blade Servers

Booting a Blade Server

If the Boot Server link is dimmed in the Actions area, you must shut down the server first.

Procedure
Step 1In the Navigation pane, click the Equipment tab.
Step 2On the Equipment tab, expand Equipment > Chassis > Chassis Number > Servers.
Step 3Choose the server that you want to boot.
Step 4In the Work pane, click the General tab.
Step 5In the Actions area, click Boot Server.
Step 6If Cisco UCS Manager GUI displays a confirmation dialog box, click Yes.

After the server has booted, the Overall Status field on the General tab displays an OK status.

Booting a Server from the Service Profile

Procedure
Step 1In the Navigation pane, click the Servers tab.
Step 2On the Servers tab, expand Servers > Service Profiles.
Step 3Expand the node for the organization where you want to create the service profile.

If the system does not include multi-tenancy, expand the root node.

Step 4 Choose the service profile that requires the associated server to be booted.
Step 5In the Work pane, click the General tab.
Step 6In the Actions area, click Boot Server.
Step 7If Cisco UCS Manager GUI displays a confirmation dialog box, click Yes.
Step 8Click OK in the Boot Server dialog box.

After the server has booted, the Overall Status field on the General tab displays an ok status or an up status.

Determining the Boot Order of a Blade Server


Tip

You can also view the boot order tabs from the General tab of the service profile associated with a server.

Procedure
Step 1In the Navigation pane, click the Equipment tab.
Step 2On the Equipment tab, expand Equipment > Chassis > Chassis Number > Servers.
Step 3 Click the server for which you want to determine the boot order.
Step 4In the Work pane, click the General tab.
Step 5If the Boot Order Details area is not expanded, click the Expand icon to the right of the heading.
Step 6To view the boot order assigned to the server, click the Configured Boot Order tab.
Step 7To view what will boot from the various devices in the physical server configuration, click the Actual Boot Order tab.
Note

The Actual Boot Order tab always shows 'Internal EFI Shell' at the bottom of the boot order list.

Shutting Down Blade Servers

Shutting Down a Blade Server

When you use this procedure to shut down a server with an installed operating system, Cisco UCS Manager triggers the OS into a graceful shutdown sequence.

If the Shutdown Server link is dimmed in the Actions area, the server is not running.

Procedure
Step 1In the Navigation pane, click the Equipment tab.
Step 2On the Equipment tab, expand Equipment > Chassis > Chassis Number > Servers.
Step 3Choose the server that you want to shut down.
Step 4In the Work pane, click the General tab.
Step 5In the Actions area, click Shutdown Server.
Step 6If Cisco UCS Manager GUI displays a confirmation dialog box, click Yes.

After the server has been successfully shut down, the Overall Status field on the General tab displays a power-off status.

Overview

Shutting Down a Server from the Service Profile

When you use this procedure to shut down a server with an installed operating system, Cisco UCS Manager triggers the OS into a graceful shutdown sequence.

If the Shutdown Server link is dimmed in the Actions area, the server is not running.

Procedure
Step 1In the Navigation pane, click the Servers tab.
Step 2On the Servers tab, expand Servers > Service Profiles.
Step 3Expand the node for the organization where you want to create the service profile.

If the system does not include multi-tenancy, expand the root node.

Step 4 Choose the service profile that requires the associated server to be shut down.
Step 5In the Work pane, click the General tab.
Step 6In the Actions area, click Shutdown Server.
Step 7If Cisco UCS Manager GUI displays a confirmation dialog box, click Yes.

After the server has been successfully shut down, the Overall Status field on the General tab displays a down status or a power-off status.

Resetting a Blade Server

When you reset a server, Cisco UCS Manager sends a pulse on the reset line. You can choose to gracefully shut down the operating system. If the operating system does not support a graceful shut down, the server is power cycled. The option to have Cisco UCS Manager complete all management operations before it resets the server does not guarantee that these operations will be completed before the server is reset.

Procedure
Step 1In the Navigation pane, click the Equipment tab.
Step 2On the Equipment tab, expand Equipment > Chassis > Chassis Number > Servers.
Step 3Choose the server that you want to reset.
Step 4In the Work pane, click the General tab.
Step 5In the Actions area, click Reset.
Step 6In the Reset Server dialog box, do the following:
  1. Click the Power Cycle option.
  2. Optional: Check the check box if you want Cisco UCS Manager to complete all management operations that are pending on this server.
  3. Click OK.

The reset may take several minutes to complete. After the server has been reset, the Overall Status field on the General tab displays an ok status.

Reacknowledging a Blade Server

Cisco

Perform the following procedure if you need to have Cisco UCS Manager rediscover the server and all endpoints in the server. For example, you can use this procedure if a server is stuck in an unexpected state, such as the discovery state.

Procedure
Step 1In the Navigation pane, click the Equipment tab.
Step 2On the Equipment tab, expand Equipment > Chassis > Chassis Number > Servers.
Step 3Choose the server that you want to acknowledge.
Step 4In the Work pane, click the General tab.
Step 5In the Actions area, click Server Maintenance.
Step 6In the Maintenance dialog box, do the following:
  1. Click Re-acknowledge.
  2. Click OK.

Cisco UCS Manager disconnects the server and then builds the connections between the server and the fabric interconnect or fabric interconnects in the system. The acknowledgment may take several minutes to complete. After the server has been acknowledged, the Overall Status field on the General tab displays an OK status.

Removing a Server from a Chassis

Before You Begin

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Physically remove the server from its chassis before performing the following procedure.


Procedure
Step 1In the Navigation pane, click the Equipment tab.
Step 2On the Equipment tab, expand Equipment > Chassis > Chassis Number > Servers.
Step 3Choose the server that you want to remove from the chassis.
Step 4In the Work pane, click the General tab.
Step 5In the Actions area, click Server Maintenance.
Step 6In the Maintenance dialog box, do the following:
  1. Click Decommission.
  2. Click OK.

The server is removed from the Cisco UCS configuration.

Step 7Go to the physical location of the chassis and remove the server hardware from the slot.

For instructions on how to remove the server hardware, see the Cisco UCS Hardware Installation Guide for your chassis.

What to Do Next

Cisco Ucs Server

If you physically re-install the blade server, you must re-acknowledge the slot to have Cisco UCS Manager rediscover the server.

For more information, see Reacknowledging a Server Slot in a Chassis.

Decommissioning a Blade Server

This procedure decommissions a server and deletes it from the Cisco UCS configuration. The server hardware physically remains in the Cisco UCS instance. However, Cisco UCS Manager ignores it and does not list it with the other servers.

Procedure
Step 1In the Navigation pane, click the Equipment tab.
Step 2On the Equipment tab, expand Equipment > Chassis > Chassis Number > Servers.
Step 3Choose the server that you want to decommission.
Step 4In the Work pane, click the General tab.
Step 5In the Actions area, click Server Maintenance.
Step 6In the Maintenance dialog box, do the following:
  1. Click Decommission.
  2. Click OK.

The server is removed from the Cisco UCS configuration.

What to Do Next

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If you physically re-install the blade server, you must re-acknowledge the slot to have Cisco UCS Manager rediscover the server.

For more information, see Reacknowledging a Server Slot in a Chassis.

Reacknowledging a Server Slot in a Chassis

Perform the following procedure if you decommissioned a blade server without removing the physical hardware from the chassis and you want Cisco UCS Manager to rediscover and recommission the server.

Procedure
Step 1In the Navigation pane, click the Equipment tab.
Step 2On the Equipment tab, expand Equipment > Chassis > Chassis Number > Servers.
Step 3Choose the server whose slot you want to reacknowledge.
Step 4If Cisco UCS Manager displays a Resolve Slot Issue dialog box, do one of the following: Option
Description

The here link in the Situation area

Click this link and then click Yes in the confirmation dialog box. Cisco UCS Manager reacknowledges the slot and discovers the server in the slot.

OK

Click this button if you want to proceed to the General tab. You can use the Reacknowledge Slot link in the Actions area to have Cisco UCS Manager reacknowledge the slot and discover the server in the slot.

Removing a Non-Existent Blade Server from the Configuration Database

Perform the following procedure if you physically removed the server hardware without first decommissioning the server. You cannot perform this procedure if the server is physically present.

If you want to physically remove a server, see Removing a Server from a Chassis.

Procedure
Step 1In the Navigation pane, click the Equipment tab.
Step 2On the Equipment tab, expand Equipment > Chassis > Chassis Number > Servers.
Step 3Choose the server that you want to remove from the configuration database.
Step 4In the Work pane, click the General tab.
Step 5In the Actions area, click Server Maintenance.
Step 6In the Maintenance dialog box, do the following:
  1. Click Remove.
  2. Click OK.

Cisco UCS Manager removes all data about the server from its configuration database. The server slot is now available for you to insert new server hardware.

Turning the Locator LED for a Blade Server On and Off

Procedure
Step 1In the Navigation pane, click the Equipment tab.
Step 2On the Equipment tab, expand Equipment > Chassis > Chassis Number > Servers.
Step 3Choose the server for which you want to turn the locator LED on or off.
Step 4In the Work pane, click the General tab.
Step 5In the Actions area, click one of the following:
  • Turn on Locator LED
  • Turn off Locator LED

Resetting the CMOS for a Blade Server

On rare occasions, troubleshooting a server may require you to reset the CMOS. This procedure is not part of the normal maintenance of a server.

Procedure
Step 1In the Navigation pane, click the Equipment tab.
Step 2On the Equipment tab, expand Equipment > Chassis > Chassis Number > Servers.
Step 3Choose the server for which you want to reset the CMOS.
Step 4In the Work pane, click the General tab.
Step 5In the Actions area, click Recover Server.
Step 6In the Recover Server dialog box, do the following:
  1. Click Reset CMOS.
  2. Click OK.

Resetting the CIMC for a Blade Server

On rare occasions, such as an issue with the current running firmware, troubleshooting a server may require you to reset the CIMC. This procedure is not part of the normal maintenance of a server. After you reset the CIMC, the server boots with the running version of the firmware for that server.

Procedure
Step 1In the Navigation pane, click the Equipment tab.
Step 2On the Equipment tab, expand Equipment > Chassis > Chassis Number > Servers.
Step 3Choose the server for which you want to reset the CIMC.
Step 4In the Work pane, click the General tab.
Step 5In the Actions area, click Recover Server.
Step 6In the Recover Server dialog box, do the following:
  1. Click Reset CIMC (Server Controller).
  2. Click OK.

Recovering the Corrupt BIOS on a Blade Server

On rare occasions, an issue with a server may require you to recover the corrupted BIOS. This procedure is not part of the normal maintenance of a server. After you recover the BIOS, the server boots with the running version of the firmware for that server. This radio button may be dimmed if the BIOS does not require recovery or the option is not available for a particular server.

Before You BeginImportant:

Remove all attached or mapped USB storage from a server before you attempt to recover the corrupt BIOS on that server. If an external USB drive is attached or mapped from vMedia to the server, BIOS recovery fails.


Procedure
Step 1In the Navigation pane, click the Equipment tab.
Step 2On the Equipment tab, expand Equipment > Chassis > Chassis Number > Servers.
Step 3Choose the server for which you want to recover the BIOS.
Step 4In the Work pane, click the General tab.
Step 5In the Actions area, click Recover Server.
Step 6In the Recover Server dialog box, do the following:
  1. Click Recover Corrupt BIOS.
  2. Click OK.
Step 7If Cisco UCS Manager GUI displays a confirmation dialog box, click Yes.
Step 8In the Recover Corrupt BIOS dialog box, do the following:
  1. Complete the following fields:
    Name Description

    Version To Be Activated drop-down list

    Choose the firmware version that you want to activate from the drop-down list.

    Ignore Compatibility Check check box

    By default, Cisco UCS makes sure that the firmware version is compatible with everything running on the server before it activates that version.

    Check this check box if you want Cisco UCS to activate the firmware without making sure that it is compatible first.

    Note

    We recommend that you use this option only when explicitly directed to do so by a technical support representative.

  2. Click OK.

Viewing the POST Results for a Blade Server

You can view any errors collected during the Power On Self-Test process for a server and its adapters.

Procedure

Cisco Ucs Blade Servers

Step 1In the Navigation pane, click the Equipment tab.
Step 2On the Equipment tab, expand Equipment > Chassis > Chassis Number > Servers.
Step 3Choose the server for which you want to view the POST results.
Step 4In the Work pane, click the General tab.
Step 5In the Actions area, click View POST Results.

The POST Results dialog box lists the POST results for the server and its adapters.

Step 6(Optional)Click the link in the Affected Object column to view the properties of that adapter.
Step 7Click OK to close the POST Results dialog box.